Indians - thick accent costs them $30 billion

[Pakistan First]

How the Philippines is crushing the Indian call center business

PHILIPPINES CRUSHES INDIAN CALL CENTER BUSINESS

 

[Bong]

Philippines are hard working people. But they have also accent problems.

 

[halfilhal]

The real reason is they use tissue paper and not water like Indians. Cold water in winter season has its affects.

 

[Raphael]

Philippines are hard working people. But they have also accent problems.

They have their own accent, but it's fairly close to American English. It's also reasonably neutral sounding and intelligible. Indian English, on the hand, bears no resemblance at all to British English, even though Company rule/British Raj lasted for centuries, whereas American rule over the Philippines lasted only decades. Indian call center workers have long been the object of intense ire and frustration, and the butt of many jokes throughout the English-speaking world.

 

[chhota bheem]

How the Philippines is crushing the Indian call center business

PHILIPPINES CRUSHES INDIAN CALL CENTER BUSINESS

They have neutral accent and get paid less,if you see most of the major Indian companies will have their centers there owned and operated by Indians.

 

[DoTell]

They have their own accent, but it's fairly close to American English. It's also reasonably neutral sounding and intelligible. Indian English, on the hand, bears no resemblance at all to British English, even though Company rule/British Raj lasted for centuries, whereas American rule over the Philippines lasted only decades. Indian call center workers have long been the object of intense ire and frustration, and the butt of many jokes throughout the English-speaking world.

Talk about speaking English with accent, we Chinese are in no place to say anything to the Indians. We speak with not only with bad accent, but bad grammar too. They don't call it "Chinglish" for no reason

On the other hand, once you can understand the Indian accent, you realize they speak English perfectly as if it is their native language. In terms of mastering the English language, the Indians and Chinese (those who grew up in China) are at completely different levels. As a Chinese like myself who has lived in the U.S. for 10+ years, my speaking process has always been thinking in Chinese first and translating my thoughts to English. But the Indians simply think in English. So, if your job requires a lot of talking rather than doing, you are at a disadvantage if you are a Chinese. Safe to say there will not be a U.S. call center in China for next 100 years

 

[kawaraj]

Filipino has less accent if you listen to the radio stations in their country most of them are just like those in America.

 

[Chinese-Dragon]

Talk about speaking English with accent, we Chinese are in no place to say anything to the Indians. We speak with not only with bad accent, but bad grammar too. They don't call it "Chinglish" for no reason

On the other hand, once you can understand the Indian accent, you realize they speak English perfectly as if it is their native language. In terms of mastering the English language, the Indians and Chinese (those who grew up in China) are at completely different levels. As a Chinese like myself who has lived in the U.S. for 10+ years, my speaking process has always been thinking in Chinese first and translating my thoughts to English. But the Indians simply think in English. So, if your job requires a lot of talking rather than doing, you are at a disadvantage if you are a Chinese. Safe to say there will not be a U.S. call center in China for next 100 years

Yes, it's still quite rare to find a Chinese person in China/HK who can speak English with full proficiency.

I went to an International school in Hong Kong, that's why my English is alright. But not as good as my native Cantonese or Mandarin.

 

[thesolar65]

How the Philippines is crushing the Indian call center business

PHILIPPINES CRUSHES INDIAN CALL CENTER BUSINESS

And who are feeling good with the news??...no not a Philippine...but all our Neighbours!!

 

[kawaraj]

How the Philippines is crushing the Indian call center business

PHILIPPINES CRUSHES INDIAN CALL CENTER BUSINESS

And who are feeling good with the news??...no not a Philippine...but all our Neighbours!!

Just stay on the topic. Anyway speaking good English is nothing to be proud of, only for business sake.

 

[ChennaiDude]

They have their own accent, but it's fairly close to American English. It's also reasonably neutral sounding and intelligible. Indian English, on the hand, bears no resemblance at all to British English, even though Company rule/British Raj lasted for centuries, whereas American rule over the Philippines lasted only decades. Indian call center workers have long been the object of intense ire and frustration, and the butt of many jokes throughout the English-speaking world.

I really think this accent part of English is overrated....When I interview candidates for roles at our firm, the emphasis has always been about communication skills and not about accent. I hope you understand that they are 2 different aspects. I have rejected a few contractors who don't have good communication skills, but never for accent. Attitude and Communication skills are the key for any role. ....and I have close to 23 contractors working in my team.....of which 11 are of Chinese origin 2 from South Africa 1 from Russia and 5 from India and the rest are US citizens...My Technical BA is from China...who interacts with the business, and yes his English is poor but has excellent communication skills....I rest my case.

 

[manojb]

Good for Pinoys..

 

[SrNair]

Now India is in a transition path.
We initiated our growth story by energising service sector and IT industries.Indian software sectors main export is softwares not call center.
But now we realised the shortcomings of IT sector .That is why we initiated 'Make in India' campaign .India will remain as leader in IT exports in forseeable future ,according to NASSCOM our IT business would be
250billion$ in 2020.

 

[Raphael]

I really think this accent part of English is overrated....When I interview candidates for roles at our firm, the emphasis has always been about communication skills and not about accent. I hope you understand that they are 2 different aspects. I have rejected a few contractors who don't have good communication skills, but never for accent. Attitude and Communication skills are the key for any role. ....and I have close to 23 contractors working in my team.....of which 11 are of Chinese origin 2 from South Africa 1 from Russia and 5 from India and the rest are US citizens...My Technical BA is from China...who interacts with the business, and yes his English is poor but has excellent communication skills....I rest my case.

Of course accent is only a small part of communication. As long as the speech is intelligible, accent should be negligible. But some accents really are unintelligible for mainstream speakers of the language.

 

[MastanKhan]

Philippines are hard working people. But they have also accent problems.

Americans like philipino accent. It used to be their " colony ".